Formative Element makes returns and exchanges painless.
If you don’t like your item(s) for any reason, simply send it back to us within 10 days***.
Please email our customer support team at info@formativeelement.com before you ship any items back. Once we get your returned goods, we’ll send you a confirmation email along with a store credit code. You can use this code towards a purchase of a different size, color or a different item. This code will never expire!
*** Sorry but we currently do not accept returns and exchanges from International orders!
*** ALL SALE ITEMS ARE FINAL - NO EXCHANGES OR RETURNS!
- Returns must be in original condition (unworn, unwashed & un-damaged with original tags & packaging).
- Exchanges can be done using your store credit. Once you get your code, just place a new order at www.formativeelement.com
- Shipping fees will not be credited unless we shipped you the wrong item!
- Return and exchange shipping fees are payable by customer
- We do not accept returns from international orders!
- Processing returns takes 3-5 business days.
- Please allow up to 2 weeks for store credit to fully process.
- All terms are subject to change.
- We are NOT responsible for lost or stolen packages and DO NOT offer refunds for lost packages.